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Designed from the ground up to simplify administration and delight users, ShoreTel phone systems eliminate IT complexity and help workers be more self-reliant and productive. Got a minute? Here are the Top 10 reasons why now's the time to go ShoreTel.

Why have more than 30,000 companies used ShoreTel?

They get a brilliantly simple unified communications system. With a ShoreTel system, you get:

  • Plug and Play – quick deployment, open platform, and easy analytics
  • Lowest TCO – backed up by a TCO guarantee
  • Practically No Downtime – access the system anytime, anywhere
  • Smart Call Management – your callers talk to the right person for the lowest cost
  • Flexibility – BYOD and switch between calls, video, IM, and web conferencing with a single click
  • Simple System Management – integrate with Outlook and popular CRMs

Virtual, On-Site or In the Cloud: Your Business Phone System, Your Way


Cloud Based VoIP

For companies that want to get out of the business of running a phone system, our end-to-end business VoIP phone system is packed with phones and features that help you become more efficient, more mobile and more productive.


On-Premises IP PBX

Designed from the ground up to streamline the work of administrators and end users alike, ShoreTel’s PBX phone software running on our solid state appliances or your own servers, is ideal for organizations that want hands-on control.

A Phone System Designed for the Way We Work Today

The nature of work has changed and the mobile, flexible, social and always-on modern company has emerged. Power your modern company with a business VoIP phone system or PBX system that has the right mix of technology, service and innovation to support the way work gets done today. Selecting the best phone system for your company doesn’t have to be a drag. In fact, we believe it should be an easy, enjoyable and informative process. Let’s get started.

Diagram of the ShoreTel IP Phone System Solution

A premise-based business VoIP system that’s easy to deploy, maintain, and use.

At the heart of our on-premises business IP PBX phone system is the ShoreTel Unified Communications Platform core software, which leverages our distributed single-image architecture to deliver voice calling, features, and integrated applications.

This platform software, which also manages call processing and trunking, is available as a virtual application and also comes embedded in our signature ShoreTel Voice Switches, solid-state appliances with a 13-15 year lifespan.

Whether virtual or physical, all system switches work together and are managed via a browser-based, single interface (unlike other phone systems that require multiple protocols for individual applications or locations). The system’s intelligence is distributed across the architecture so in the event of a WAN failure, each site can function independently.

Voice applications, including rich calling features, voice messaging, and auto-attendant are similarly deployed throughout the IP PBX network. This makes for both a single applications environment and stand-alone reliability at every location.

ShoreTel Communicator, included as part of the on-premise solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or home telephone.

Adding ShoreTel Collaboration to the IP phone system platform gives end users access to a full suite of unified communications features including IM, audio conferencing and desktop sharing.

30-Minute Free Consultation

Due to our numerous partnerships, we can provide unbiased opinions on the best solution for your environment.

Unbeatable Prices

Our partnership levels give us the highest product discounts which we pass on as savings to our customers.

Professional Services

Finish your IT projects on-time and under budget with our nation-wide team of senior level engineers.

24x7 Tech Support

Rest assured knowing that our U.S. based IT support team is here for you on nights, weekends and when you need us most.