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IT Service Management

HP IT Service Management (ITSM) is a software solution that integrates and automates service management and quality control of the IT services that the business depends upon. ITSM is focused on service design, operations, and delivery so staff can evaluate opportunities for improvement throughout the service lifecycle. Consolidate and standardize your service desk and supporting processes such as incident, problem, change, asset, configuration, release and deployment management with HP ITSM. And ensure quality delivery with built-in PinkVERIFY ITIL® v3 best practices.

ITSM Key Features

  • Automate IT service management across cloud and hybrid delivery environments
  • Integrate processes across IT operations for faster problem resolution and service fulfillment
  • Mitigate risk by enforcing IT process controls, capturing all related activities
  • Enable end-user self service, reducing demands on tier-one support
  • Provide reports proving effective delivery of services and demonstrating business value

A powerful and intuitive SaaS-based service desk

HP Service Anywhere is Software as a Service (SaaS) based solution managed through an intuitive drag and drop user interface and wizard-driven configuration tools. HP's SaaS delivery facilitates evaluation, accelerates implementation, and future proofs the solution through seamless scalability and upgrades. HP Service Anywhere is ISO/IEC 27001 certified, providing peace of mind available only from a recognized market leader.

 

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30-Minute Free Consultation

Due to our numerous partnerships, we can provide unbiased opinions on the best solution for your environment.

Unbeatable Prices

Our partnership levels give us the highest product discounts which we pass on as savings to our customers.

Professional Services

Finish your IT projects on-time and under budget with our nation-wide team of senior level engineers.

24x7 Tech Support

Rest assured knowing that our U.S. based IT support team is here for you on nights, weekends and when you need us most.