IBM Contact Optimization

IBM Contact Optimization, formerly Unica Optimize, can ensure your customers receive the most relevant and profitable offers while satisfying the needs of individual business areas and minimizing customer contact fatigue.

Determine the best communication for each customer

Define limits that impact contact strategy

Define preferences for each customer

Determine business rules and goals

Featured Downloads


Book: Build a Customer Data Foundation for Interactive Marketing (100KB)

Your customers are connected like never before.Are they trying to outsmart you?


White Paper: True Profiles: A Method for Managing Customer Data (800KB)

True Profiles is a means of understanding customer behavior,actions and preferences using analytics that creates a foundationfor intelligent and responsive online marketing.

30-Minute Free Consultation

Due to our numerous partnerships, we can provide unbiased opinions on the best solution for your environment.

Unbeatable Prices

Our partnership levels give us the highest product discounts which we pass on as savings to our customers.

Professional Services

Finish your IT projects on-time and under budget with our nation-wide team of senior level engineers.

24x7 Tech Support

Rest assured knowing that our U.S. based IT support team is here for you on nights, weekends and when you need us most.