Cross-Channel Marketing Optimization

IBM’s Cross-channel marketing optimization capabilities can help you target thousands — or millions — of individuals, with the right message at the right time through the right channel. Track and honor individual customer preferences, and quickly and cost-effectively design, execute, and measure customer-driven communication strategies across all of your channels, online and offline.

Solutions from IBM help engage each customer and prospect in a cross-channel dialog that builds on past and current behavior. Marketing solutions from IBM are recognized as market leaders by many industry analyst reports including the Gartner Magic Quadrant for Multi-channel Campaign Management and Forrester Wave™ for Cross-Channel Campaign Management.

Featured Products

IBM Unica Campaign

Deliver personalized, relevant marketing messages across all touch points

IBM Unica Interact

Determine the right message to present in inbound marketing channels

IBM Unica Contact Optimization

Determine the optimal contact strategy over time for your customers

IBM Unica eMessage

Engage customers and prospects with timely, personalized outbound digital messages

IBM Opportunity Detection (Unica Detect)

Event-based marketing to improve cross-sell and retention

30-Minute Free Consultation

Due to our numerous partnerships, we can provide unbiased opinions on the best solution for your environment.

Unbeatable Prices

Our partnership levels give us the highest product discounts which we pass on as savings to our customers.

Professional Services

Finish your IT projects on-time and under budget with our nation-wide team of senior level engineers.

24x7 Tech Support

Rest assured knowing that our U.S. based IT support team is here for you on nights, weekends and when you need us most.