Enterprise content management (ECM) is a combination of workflow and technology that helps organizations manage documents and other unstructured information, such as email, graphics, audio and video files, office automation documents, forms, reports, and XML. ECM represents a framework for implementing a broad range of content management technologies throughout an enterprise. It comprises the strategies, methods and tools used to capture, manage, store, preserve and deliver content related to organizational business processes.
There are nine critical capabilities of an ECM system:
- Content-focused business process management
- Production imaging
- Document management
- Document-centric collaboration
- Records management
- Web content management
- Electronic forms
- Digital asset management (DAM)
- Architectural flexibility
With so many different ECM vendors out there, it can get difficult in selecting the right solution. That's where NDM comes in. Since 1994, we have been specializing in helping organizations identify which ECM solution capabilities would be ideal for their unique environment. Contact us to learn more about our enterprise content management offering.