Mobile app monitoring

Optimize mobile app performance

You don’t get a second chance to make a good first impression with customers. When it comes to mobile app development, delivering exceptional user experience right from the start isn’t just a matter of monitoring app crashes. To deliver the best possible mobile app experience, mobile app developers need to see the full picture, including how well backend services are performing.

See all relevant metrics for mobile app experience, including your backend services.

Google Android icon Android app monitoringApple iOS logo iOS app monitoringApache Cordova logo Apache Cordova monitoring
Kony logo Kony app monitoringPhoneGap logo PhoneGap app monitoring


Understand how and why apps crash

With the ever-expanding number of potential device-type, language-resource, and device-resolution combinations, it’s impossible to test your app under all scenarios. Crashes are practically unavoidable.

Dynatrace crash occurrence statistics show you the platforms and other criteria under which your app crashes most frequently. Crash occurrence statistics are often great early indicators of the root causes of issues.

Mobile crash reports enable you to filter crash results based on multiple dimensions, such as app version, OS type, OS version, device-type, jail-broken status, and more. Crash reports even provide downloadable symbolicated/deobfuscated stack traces with detailed user device information, including the steps that led up to the crash, allowing you to quickly reproduce crashes and pinpoint their root causes. Percentages of happy, crash-free unique users are also listed. Dynatrace provides insights for:

  • Top Crashes
  • Affected users
  • Percentage of crash-free users
  • Crashes per minutes
  • Crash reports

Dashboard overview of crashes

User actions that led to a crash (aka breadcrumbs)
Mobile user session details, including carrier, mobile device, application version, OS version, location, and more

Improve mobile user experience

Dynatrace is here to help you with integrated monitoring of your native mobile apps, your backend services, and the third-Party services you depend on. Dynatrace makes it easy to find the root causes of problems within minutes, enabling you to proactively avoid negative app-store reviews!

Get to know your user base. Have a high percentage of returning users?

Dynatrace mobile app analytics monitor and track:

  • Users / sessions
  • New users
  • App version distribution
  • Geographic regions

Mobile app usage overview, including critical data points like Crashes, Crash-free users, Active sessions, user locations, and more

Performance often depends on integrated third-party services, like Facebook and Twitter
Explore and learn more about your users! Where do they come from? Which devices are they using? What is their experience with your app? You can answer these questions and many others in seconds!

Monitor your app’s performance

When it comes to mobile user experience, performance is key. You need to understand the level of performance that your customers perceive—whether they’re using an Android device or the latest iPhone. Dynatrace shows you:

  • Top HTTP requests
  • Number of HTTP requests
  • Error rate
  • HTTP requests size
  • Request time

Poor HTTP performance may indicate an inefficient communication strategy. It can be a challenge to find the right balance between too many HTTP requests and payloads that are too large—both lead to poor user experience. High HTTP error rates are often the result of backend infrastructure issues. Dynatrace helps you identify such bottlenecks.

Dashboard overview of performance issues

See the full picture, including your backend services

Both native and hybrid mobile apps rely on backend service infrastructure of ever increasing complexity. Dynatrace automatically discovers your entire application stack with Smartscape technology. Findings are visualized in an interactive map that you can click through to access performance statistics for individual components.

With Smartscape, you see all the interdependencies within your environment—from your apps all the way down to the underlying services, processes, hosts, and datacenters. By correlating events across all monitoring perspectives, Dynatrace is able to pinpoint the root cause of each detected problem in your application-delivery chain.

Smartscape view

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