What is Conferencing & Collaboration? Conferencing and collaboration removes physical barriers by providing users a more effective and productive means of interacting with each other, partners and customers.

By integrating conferencing and collaboration tools into a unified communications (UC) system — via web, audio and video technologies — organizations can achieve instant access to people, documents and resources regardless of location.

How Will Conferencing and Collaboration Solutions Benefit My Business?

Conferencing and collaboration solutions can help you to:

• Provide employees a more efficient and cost-effective way to communicate
• Enhance quality of communication and employee engagement
• Increase productivity by enabling easy ways to share and work on documents

How Can I Help My Business Embrace Conferencing and Collaboration Solutions?

When considering conferencing and collaboration solutions, it's important to:

• Evaluate user communication needs, with whom they communicate, and with what tools
• Determine areas that could benefit from an enhanced communications experience
• Identify existing and future network bandwidth and communications management needs

What Comprises a Conferencing and Collaboration Solution?

Conferencing and collaboration solutions include:

• Voice and Data Services
  Also known as telecommunications services, voice and data services provide access to audio, web, and video communications.
• Audio Conferencing
  Audio conferencing provides a bridge to facilitate calls between three or more parties.
• Web Conferencing
  Web conferencing software and tools allow users to share desktops, presentations and other content with invited participants.
• Video Conferencing
  Conducting a conference between two or more participants at different sites, using the computer network to transmit audio and video, is generally accomplished in three ways: peer-to-peer, room-to-room/multi-site and high-definition, lifelike conferencing.
• Collaboration Software and Tools
  Collaboration encompasses a broad range of tools that enable groups of people to work together. Collaboration solutions include instant messaging, wikis, blogs, team spaces, web sharing, video and telephony.

Getting Started with Conferencing and Collaboration

Your NDM Account Manager and certified specialists are ready to assist you with every phase of choosing and leveraging the right solution for your IT environment. Our approach includes:

• An initial discovery session to understand your goals, requirements and budget
• An assessment review of your existing environment and definition of project requirements
• Detailed vendor evaluations, recommendations, future design and proof of concept
• Procurement, configuration and deployment of the final solution
• Ongoing product lifecycle support