Friday, 3rd of September, 2010
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NDM provides live, real-time support to our customers when needed via our remote IT support software. We have the ability to remotely control your computer to resolve IT problems while you watch. This is a secure connection, and you must give us authorization before we remotely take control of your computer. Step 1: Call our HelpDesk line at 509-326-5222 option 1 Step 2: Be prepared to tell us your issue Step 3: Click on HELP to give our technicians remote control of your computer
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 | On-Demand Support within 8-5 PST - $200 per Hour
- No Contract Required for Immediate Support - Billed on a Time & Materials Basis - 1hr Minimum - Billed at 15 Minute Increments after 1 hr
- On-Site or Remote Service Available
- Projects / Migrations / Upgrades / Implementations
- No Phone Tree. Speak to a Live Expert
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| After Hours with 24/7 Support - $300 per Hour
- No Contract or Other Pre-Arrangement Required- Credit Card Payment Required - 24x7 Support Based - Services Billed on a Time and Material Basis- Available for On-Site or Remote Support |
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 | Scheduled Support within 8am-5pm PST - $150 per Hour - No Contract Required for Scheduled Support
- Billed on a Time & Materials Basis - 1hr Minimum- Billed at 15 Minute Increments after 1 hr
- On-Site or Remote Service Available - Projects / Migrations / Upgrades / Implementations- No phone tree. Speak to a live expert.
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Support