What is Electronic Medical Records? Electronic Medical Records (EMR) is a software database application designed to organize and improve medical office workflow as well as allows healthcare providers to share information across their care ecosystem. Access to this digital lifeline is critical to saving lives, preventing medical errors and improving efficiency of healthcare delivery.

As healthcare providers begin the transition from paper to digital patient records, finding the right partner with an end-to-end solution is critical. NDM offers a comprehensive EMR solution for hospitals and Physicians.

From turnkey EMR solutions to specific customized services, NDM provides customers a variety of options to address their individualized needs. By offering industry-leading practice management and EMR software, hardware systems, and a complete service portfolio including program planning and clinical workflow optimization, NDM helps healthcare providers down the path to a successful EMR implementation.

How Will EMR Solutions Benefit My Business?

EMR solutions can help you to:

• Increase Revenue
  EMR software will enable you to code higher, offer new services and help your practice conserve expensive office space by reducing the number of charts and filing cabinets in your office.
• Proven Results
  EMR solutions are used by thousands of physicians across the United States, delivering fast return on investment, critical in today's rapidly changing healthcare market. 
• Provide Better Patient Care
  EMR software helps practices provide a higher quality service to their patients by empowering providers with information at the click of a mouse or a tap of the pen. With EMR, physicians can spend more time with their patients and less time on documentation. EMR also helps reduce errors through better, immediate documentation and alerts.
• Improve Productivity
  EMR software will nearly eliminate the task of looking for, pulling and filing charts the first year. EMR also reduces the amount of time it takes to refill prescriptions by as much as 80% and aids in the management of reports and images such as doctor reports, labs, x-rays and MRI's.

How Can I Help My Business Embrace EMR Solutions?

When evaluating the implementation of a EMR solution, it's important to do the following:

• Planning is Key
  Taking time to properly plan a project and making minor tweaks along the way can help to avoid having to pull the plug completely on an EMR system, often with significant financial consequences for a practice. This is also important in the planning of the computer network that will be used in the office, regardless of which software you decide to use.

• Address the Human Side
  Jobs will change and there will be anxiety. If employees don’t “buy in” to a new system, it will probably fail. For example, you can’t “sell” a new computer system on the premise that it will enable the practice to cut jobs.
• Involve Every Layer
  Everyone needs to feel that his or her contribution is important. Form a committee of employees to evaluate different systems and let them make proposals to the physicians. These should be people who will be using the system: administration, business office, and medical assistants.

• Make the Formal Case
  People will always question the need for change. Have a written vision statement. You need to be able to explain to the organization the what, how and why this process is taking place. Prove that an EMR system is better than the existing paper process or else it won’t be used.

• Speak to the Individual
  Be clear in what is expected of each person. Be confident, but not unrealistic - allay employees’ fears, particularly when there are problems.

What Comprises an EMR Solution?

An effective EMR solution can consist of one or more of the following components:

• Hosted or On Premise Server
  Choose the most cost-effective balance point for your practice. With a hosted solution, let NDM handle all the technical details and deliver the applications, services, and support you need with rock-solid reliability and security. Or, select an on premise version to leverage the technical capabilities and infrastructure equipment at your practice.

• Adaptive Learning
  The application learns and adapts to each user’s patterns and preferences, making workflow and charting faster and easier.

• Intelligent Navigation
  Automatically displays relevant clinical content based on presenting symptoms, even to the point of suggesting next logical entry options. Move freely anywhere without enter/exit screens to quickly find needed information.

• Template-Free Charting
  Allows providers to document multiple complaints; move anywhere within the application; search by diagnosis, symptom, care plans; recommend preventive visits.

• Wolters Kluwer Health
  High quality clinical content for point of care documentation.

• Patient History
  Get instant access to patient files and clinical details from any location, at any time. Share pertinent data securely with practice colleagues. Having all the information you need in electronic form and in one place eliminates the paper chart chase and missing file syndrome forever.

• Clinical Charting
  Build and save recurring findings and prescriptions as order sets to be used repeatedly. Add clinical descriptions on the fly; access lab results, images, and notes to complete the picture. Work with multiple symptoms or multiple patients at the same time; that’s the reality of a primary care practice. And, there are no templates to limit your options.

• E-Prescribing
  It’s never been simpler to write, send, refill and track prescriptions. This aspect of a daily routine just got a lot easier.

• Lab Orders & Results
  These activities build an important part of patient records, and also impact workload and schedule. Now quickly create panels of commonly ordered tests, or order multiple tests with a single click.

• Patient follow-Up
  Caring for patients doesn’t end when the visit is over. They want to know lab results quickly, too; and others need health maintenance reminders or disease management recommendations. Easy access to all necessary information; intelligent and intuitive ways to take care of daily clinical activities; flexibility to match workflows and routines; the ability to focus on patients without worrying about the underlying technology.

• Patient Education
  “Advisors” enhance patient understanding for improved compliance and clinical outcomes; they can standardize patient education through institution-wide implementations. “Advisors” improve patient compliance and increase patient satisfaction by providing consistent, high quality, customized patient education material. Available modules are Adult Health Advisor, Behavioral Health Advisor, Cardiology Advisor, Eye Advisor, Medication Advisor, Pediatric Advisor, Senior Health Advisor, Sports Medicine Advisor, and Women's Health Advisory.

Getting Started with an EMR Solution

Your NDM Account Manager and certified specialists are ready to assist you with every phase of choosing and leveraging the right solution for your IT environment. Our approach includes:

• An initial discovery session to understand your goals, requirements and budget
• An assessment review of your existing environment and definition of project requirements
• Detailed vendor evaluations, recommendations, future design and proof of concept
• Procurement, configuration and deployment of the final solution
• Ongoing product lifecycle support