Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world.

Convergys has approximately 70,000 employees in 67 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio.

Positive interactions strengthen your brand and cement loyalty. Perhaps more than any other factors, customer relationships have the power to drive results. Enhance productivity. Increase profitability. Generate strategic advantage.

Our Customer Solutions, Multichannel Interaction Solutions, Smart BSS Solutions, and Customer Experience Analytics & Services provide practical answers to critical business challenges - we’ll help your business thrive.