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Our Novell Support Professional Services help customers nationwide understand how Novell can make their IT work as one. NDM has seasoned Novell certified engineers with over 20 years of experience. Their breadth of knowledge and expertise will help you in solving almost all of your Novell issues.

NDM provides one point of contact for your support needs, and our dedicated connection to your office also allows us to fix most problems remotely. You no longer need to determine who to call and face the common frustration of “finger pointing.”

Support hours and rates vary depending on your specific need. Standard support is provided Monday through Friday from 8 AM to 5 PM Pacific Time and rates range from $85 - $200 per hour. We are also available 24/7 for clients interested in extended support plans.

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Our Novell Support engineers are specifically proficient in the following products and solutions:

Novell Products

• GroupWise 8
• Open Workgroup Suite
• SecureLogin
• ZENworks Application Virtualization
• ZENworks Asset Management
• ZENworks Configuration Management
• ZENworks Desktop Management
• ZENworks Endpoint Security Management
• ZENworks Handheld Management
• ZENworks High Performance Computing Management
• ZENworks Linux Management
• ZENworks Network Access Control
• ZENworks Orchestrator
• ZENworks Patch Management
• ZENworks Server Management
• ZENworks USB/Wireless Security
• ZENworks Virtual Machine Management

Novell Solutions

SUSE Linux Enterprise
• UNIX to Linux Migration
• Virtualization
• Desktop Linux
• Real Time Linux
• Linux for Mainframes
• Linux and Windows Interoperability

Virtualization

Identity and Security Management
• Roles Based Provisioning
• Identity Driven Compliance & Security Monitoring
• Compliance Driven Access Management
• Convergence of Physical and Logical Access
• Password Policy Management

Systems Management
• Managing Windows Vista Migration
• Secure the Corporate Desktop 
• Data Center Management 

Collaboration
• Team Productivity
• Personal Productivity
• Open, Low-cost IT Infrastructure
• Advanced Networking Infrastructure
• Small-business Computing