Delmar Family Medicine - Albany, NY
This solo family practitioner found that Allscripts MyWay was customized to "match what I do, how I see patients, how I like things." As a result, his
quality of life has improved.
Results
- Reduced note taking time from 2 hours to 15 minutes
- Maintained staffing levels while increasing patient volumes
- Improved claims management and revenue stream from electronic billing

Florida Neuro Health - Longwood, FL
Dr. Bruce Hoffen believes that Allscripts MyWay has made his life easier and has improved the workflow and efficiency of his solo Neurology practice. He says that the EHR "is an extension of the service I provide my patients. It's a tool for me to provide improved quality of care."
Results
- 35 to 40 percent reduction in office supplies
- Eliminated $12,000 per year in transcription costs
- Reduced denials from CodeCorrect
- Eliminated 1 part-time employee position
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Kaushal Pediatric Services - Mount Vernon, IL
“ Neeta loves being able to access the system from home in order to wrap up her day and spend more time with our girls. And this system works on her schedule, not the other way around.”
Dr. Johnny Kaushal, Administrator
- Days in A/R reduced to 15 – 20 on average through MyWay Claims Management
- $3.50 per chart pull avoided (typical 30 chart pulls per day)
- Customizable technology empowered the doctor to create a personal library of diagnoses.
- Remote access enabled physician to spend more time with her family

Olathe Women's Center - Olathe, KS
“ Our denial rates are way down,” beamed Van Dyke. “We really don’t get too many back at all. It is a significant improvement…MyWay shows you the whole picture. It’s not like you have to key something in. I can spot problems and correct them very easily. I really like that part of it.”
Susan Van Dyke, Practice Manager
- Saved $12,000 annually in transcription expenses
- 75 percent reduction in claims denial rates
- Eligibility for Medicare e-Prescribing incentive
- Eliminated paper and reclaimed functional space for the practice
Arvin Family Practice - Mount Vernon, KY
“ We were ready to roll everything: PM, EHR and claims into one comprehensive package. An Allscripts representative showed us MyWay; it seemed to be a perfect fit for a practice our size. And the doctor really liked how simple the system was to use.”
Deborah Hayes, Certified Medical Assistant
- 70 percent reduction in paper-based office supplies
- Elimination of dictation expenses
- Reallocated a part-time position
- Fast claims processing—with Medicare claims processing in as little as 10 days
West Coast Musculoskeletal - Brooksville, FL
“ We’re real happy with the product. When it comes to Allscripts, the people that are on it, are on it. They know their stuff. Wherever this is running, people will say ’this thing is awesome,’ and we’re still in the baby stages of it. We were number 71 in the country to have the product. Five years from now, this thing will be so unbelievably fast…I believe in the product.”
Eugene Moynihan
Results
- Time to create physician’s notes reduced to 2-3 minutes per patient
- Streamlined processes reduce the need to hire additional staff by approximately 50%
- Allscripts team delivered the technical and logistical support needed to assist in the successful launch of a new practice

Dr. Kistopher Oswalt General Surgery - Morris, IL
“ MyWay has definitely impacted my practice in terms of overhead. The technology gives us the ability to handle our billings in-house. If I were to pay a third-party vendor to do this, it would cost me 4-8% of my billings.”
Dr. Kistopher Oswalt
Results
- Flexible charting that can be customized to meet the need of a surgical practice
- ePrescriptions that maximize convenience for the patient
- In-house claims processing that enabled the practice to save 4-8% of gross billings
- Integrated PM and EHR that keeps claims denial rates low, while streamlining processing time to 1-2 weeks on average

Sheffield Pediatrics - Memphis, TN
“ I took my laptop with me to Europe and had a nurse practitioner cover for me so that I didn’t have to close the office. I was able to monitor what she was doing, with no problems accessing the system in Europe whatsoever. The system made things a lot easier. I had the chart at my fingertips, and I was able to relax a little bit better.”
Dr. Nicole Sheffield, Sheffield Pediatrics
- Customization by physician that enables Pediatric focus
- Physician gains 30 minutes per day from more efficient workflow
- Patient loyalty increased by enhanced communications with the physician
- Physician gains remote access to patient records—even when in Europe

Dr. Kevin Purgiel | General Surgeon - Caledonia, MI
“ When I do surgeries, I can take my (computer) notebook with me and update my charts. When I’m in-between procedures, I may have 30-40 minutes of downtime. MyWay has made me more efficient in using this time—in doing so it has made me appreciate my personal time a little bit more.”
Dr. Kevin Purgiel, General Surgeon
- Enhanced care through physician-driven, highly-customized charting
- Personalized workflow, saving approximately 10 hours per week in physician time
- Transcription fees totaling $6000-$7200 a year eliminated
Cardiovascular Specialists - London, KY
“ I went through quite a selection process to find a new system, and I was quite impressed with Allscripts MyWay. My favorite thing about MyWay was that I knew that it could be tailored to meet our needs…It’s all in the computer. It’s all very easy and accessible—the information flow across our practice is fantastic.”
Brenda Moore, Practice Manager
- Comprehensive care though unified internal processes
- Thousands per year saved by elimination of transcription fees
- Simplified workflow for smarter allocation of employees
Dr. Soppe | Primary Care
“ Allscripts MyWay makes our documentation more professional. And that translated into better care and services for our patients, and a smarter way to run our practice overall.”
Dr. Glenn Soppe
- Charting that meets and exceeds the high standards of a very demanding practice
- Streamlined processes that shrink costs by eliminating unwanted overtime
- Documentation that insulates from liability while assuring successful claims submission and taking advantage of Medicare incentives
Institute of Sports Medicine and Orthopedics - Aventura, FL
“ We literally converted over last July, and have been on MyWay only ever since. This newer system is much sleeker and the functionality is so much easier. It is a lot easier for my office staff to work with. And it’s definitely more efficient.”
Steven Gorin D.O., M.S.Ed
- Physician saving 5 hours per week
- Office Manager saving 5¬10 hours per week
- A/R cycle time reduced by 35 percent
- Full ROI achieved in less than a year